Business Development & Sales

·     Identify, pursue, and convert industrial and commercial customers from alternate fuels to LPG.

·     Expand business segments across assigned territories in a time-bound and efficient manner.

·     Plan and execute impactful sales campaigns, promotional activities, and customer engagement programs.

·     Achieve monthly/annual sales targets while ensuring profitable growth and customer retention.

·     Undertake customer visits, both existing and prospective based on directives from the Reporting Office at IPPL Head Office.

Customer Relationship & Market Intelligence

·     Maintain strong, direct engagement with all customers, dealers, and institutional clients to build loyalty, satisfaction, and brand advocacy.

·     Conduct regular site visits, safety inspections, and technical audits to ensure compliance with company and statutory standards.

·     Capture and report competitor activities, pricing strategies, and customer feedback monthly to inform strategic decisions.

·     Serve as the key liaison between customers, transporters, and HO/Terminal teams for seamless service delivery.

Operational Excellence & Safety

·     Coordinate with bottling plants, BDAs, and transporters to ensure uninterrupted and timely supplies.

·     Conduct regular facility inspections, promote best practices in LPG handling, and provide technical support to ensure safety and reliability.

·     Assist customers in case of operational breakdowns and coordinate with AMC contractors for timely resolution.

·     Ensure strict adherence to all safety norms, PESO regulations, and company policies.

·     Conduct comprehensive safety inspections in strict adherence to the standardized format mandated by IPPL Head Office.

Financial Discipline & Compliance

·     Drive timely collection of customer payments in line with contractual terms and company credit policy.

·     Support implementation of SAP and digital tools for transparent reporting, billing, and tracking.

·     Ensure compliance with all legal, regulatory, and company-specific standards.